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BBC News

Uttlesford Frontline

Uttlesford Frontline, a local community initiative initially targeted at health professionals, has proved to be so successful that it has been funded by West Essex Clinical Commissioning Group and Essex County Council to enable the public to benefit from the service.

 Kate Robson, district manager for Uttlesford Citizens Advice and spokesperson for Frontline stated ‘Two years ago a number of different charities and organisations in Uttlesford decided that they could work better together if they had a single, secure website to make referrals between their services. The concept caught on and now over 100 different health and wellbeing services appear on the system’s library and around 450 professionals including social workers,  GP’s, district nurses, council officers and educational workers regularly use the Frontline to make referrals.’
‘We are delighted that extra funding has now allowed us to make Frontline available to the general public.  By visiting and searching under a particular section, such as older people, families or mental health, you can easily find out which organisations are offering relevant services within your local area - you can even request call backs from many of the services. 
Andrew Gardner from Age UK Essex said ‘Frontline has enabled local services to work better together and it seems a natural progression to enable the public to use the system. If you are worried about a friend or family member, or need help yourself, it’s important to be able to find out what support is available locally – however unless you already know a service exists it can be difficult to know where to start looking.’
Mary Hanbury from SEPT Macmillian said, ‘The system is so easy to use, anyone who is looking for help will be able to quickly identify what support is available in the area. It also allows people to comment on a service or chat with someone if they can’t find what they need – this is so important’.
For more information on Uttlesford Frontline, please call;
Kirsty at Uttlesford Council of Voluntary Services on 01371 878400 or Kate at Uttlesford Citizens Advice on 01799 526557.